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Cookie Consent Reports

Cookie Consent Reports

Overview

The Cookie Consent Report helps organizations track and analyse user consent preferences to ensure compliance with data privacy regulations. This report provides insights into:

  • Consent approvals and rejections

  • Regional consent trends

  • Compliance with privacy laws like GDPR and CCPA

Steps to configure cookie consent report:

  1. Sign into your Data Governance Tool account    

screenshot showing login page

  1. Click on the hamburger icon screenshot showing hamburger icon to open the menu.  

  2. Select 'Reports' from the menu.  

 screenshot showing reports module

  1. Click on the manage reports button on the screen.  

screenshot showing manage reports button

  1. From the Manage Reports page, click on Custom-Defined    

screenshot showing custom defined heading

  1. Once on the Custom-Defined tab, under the Initialize section add the report details. 

The first section of the Custom Defined Tab is the Initialize Section 

 screenshot showing Initialize heading

  • Report Title:  add a custom Title to the report.  

  • Group Permissions: From the drop-down menu, select the groups to which this Report should be made available. The report will be visible in the Reports module for the selected user groups.  

screenshot showing Groups dropdown

  • User Permissions: If the admin prefers not to expose the report to the entire group, it can be published at the user level. From the drop-down menu, select the users to which this Report should be made available. The report will be visible in the Reports module for the selected users.

screenshot showing User permissions dropdown

  • View: Select "cookie consent report "from the drop-down menu 

screenshot showing view dropdown

  • Select multiple domains and subdomains from the dropdowns to generate the Cookie Consent Report for your chosen sites.

screenshot showing domains and subdomans fields

  • Columns: Once cookie consent Report has been selected, from the Columns drop-down menu select the columns/fields to be included in the Report. 

screenshot showing Columns dropdown  

  1. Next move to the Distribute Settings section  

screenshot showing Distribute Settings section

  • Enable Distribution: Check this box to automate the distribution. The report will be sent automatically to the selected users. The frequency will be determined based on the configured email template (i.e.  daily, weekly, monthly or yearly).

screenshot showing Enable Distribution checkbox

  • Send as an Attachment: Enable this checkbox if you want to send the report as an attachment in the email. 

screenshot showing Send as an Attachment checkbox

  • Attachment Types: Select the format of the attachment from the available options: Excel.

screenshot showing attachment types dropdown

  • Users: Select the users to whom the report should be sent. Users can be either single or multiple. 

screenshot showing users dropdown

  • Select Template: Select the email template here. The templates here are defined in the Configure Email module. While configuring the email, the frequency with which it should be sent is also selected and the same is applied here, depending on the template selected. Different templates have different frequencies. To configure an email template for a report, you need to define templates based on specific event types. These event types determine the templates available, which are then displayed on the Distribution screen for selection. 

screenshot showing select template field

  • Select Password Template: Choose the email template for sharing the password required to access the report attachment.  

screenshot showing select password template dropdown

For Example:

General Reports - Distribution - Report: Used to configure and distribute general reports to selected users or groups. Report - Password - Notification: Sends notifications related to report passwords, ensuring secure access to the distributed reports. 

screenshot showing all the fields

If the frequency has not been configured, the frequency field here will not be visible.

  screenshot showing frequency

  1. Next move to the Field Setting Section    
  • Column Sequence - under the Visible Columns section, drag and drop the columns to set the order of their display. Drag and drop any column to the Hidden Columns section to remove that particular column from your report.  

screenshot showing column sequence

  1. Next move to the Filters Section  
  • Start Date & End Date -- Select the date range for which you want to generate the Cookie Consent Report.

screenshot showing start and end date fields

  • Interaction Type -- Tracks how users interact with the cookie banner:

    • Accept All -- User accepts all cookies.

    • Reject All -- User declines all cookies.

    • Custom Preference -- User selects specific cookie preferences.

    • Close -- User closes the banner without selecting.

    • All -- Includes all interaction types.

screenshot showing Interaction type field

  • Select the appropriate Interaction Type from the dropdown to generate the Cookie Consent Report based on how users interacted with the cookie banner.

  • GPC-DNT (Global Privacy Control & Do Not Track) -- Indicates user privacy preferences:

    • GPC Enabled -- User has enabled Global Privacy Control.

    • DNT Enabled -- User has enabled Do Not Track.

    • GPC-DNT Enabled -- Both GPC and DNT are enabled.

    • GPC-DNT Disabled -- Both GPC and DNT are disabled.

    • None -- No privacy preference signals detected.

  • Select the appropriate GPC-DNT value from the dropdown to filter the report based on user privacy preference settings.

screenshot showing GPC-DNT field

  1. Finally move to the Generate Section 

    On this section, you can see the summary of the configuration for the report that are about to generate. Changes can be made by going back to the sections of your choice and making the required changes. Finally, on clicking Generate Report, the configuration will be saved, the report will be available in the Reports Module for those users and groups with the permission, and the users selected will receive a copy of the report on their email. 

screenshot showing generate section

If you decide to discard the configuration for the report, you can click on the clear button. 

Steps to view cookie consent report:

  1. Click on the "Select a Report" dropdown on the Reports page to choose and view a specific report. 

screenshot showing select report dropdown

  1. From the dropdown, select the report you want to view. 

screenshot showing reports dropdown

  1. On clicking, the report will be displayed in the following format. 

screenshot showing selected cookie consent report

Key Metrics:

  • Total Consents: The total number of consent actions recorded.

  • Total Subdomains: The number of subdomains where consent was collected.

  • Total GPC Signals: The number of times a Global Privacy Control (GPC) signal was detected.

  • Total DNT Signals: The number of times a Do Not Track (DNT) signal was detected.

screenshot showing different key metrics like consent, subdomains etc

  • Interaction Metrics (How users interacted with the cookie banner) -- Tracks user actions like accepting, rejecting, or customizing cookie preferences.

screenshot showing different intercation metrics

  • Tracking Preference Insights (User privacy settings detected) -- Identifies whether users enabled Global Privacy Control (GPC) or Do Not Track (DNT).

screenshot showing tracking preference Insights

  • Cookie Category Insights (Consent status for different cookie types) -- Shows which types of cookies (Necessary, Functional, Analytics, etc.) were accepted or denied.

screenshot showing cookie category insights

  • Browser (Which browsers users used when giving consent) -- Identifies the browsers (Chrome, Firefox, Safari, etc.) where consent interactions occurred.

screenshot showing browsers graph

  • Device Type (User devices accessing the site) -- Categorizes consent interactions based on the device used, such as desktop, mobile, or tablet.

screenshot showing different mobile types graph

  • Regions (The region from where users submitted consent) -- Categorizes consent interactions based on the regions they are raised from.

screenshot showing different different regions graph

These will be fetched from the configuration at Cookie manager.

screenshot showing region configuration at cookie manager

  1. Check the Show in Dashboard box to display the report on the main dashboard.  

screenshot showing show in dashboard checkbox

  1. The report appears on the main dashboard.  

screenshot showing report at dashboard 

  1. Click on the report to view it directly on the dashboard instead of navigating to the Reports module. 

screenshot showing the cookie consent report clicked by user

  7. The below image shows how a distributed Cookie Consent Report file would look like.

screenshot showing the distributed cookie consent report file